Help Center

Step-by-step guides for setting up and running your café on Apollos Table.

Set up your café

Do these in order. The setup guide in your café app follows the same steps.

Getting started: from sign-up to your first real orderWhat happens after you sign up, the seven setup steps, and how long each one takes.Owners · 5 minCafé details, opening hours and ordering settingsAddress, phone, hours, prep time, pickup and table ordering, and pausing orders on a busy day.Owners · 5 minSetting up your menu: items, sizes, add-ons and photosCategories, items and prices, sizes, add-on choices like sugar level, photos, sold out and availability.Owners and managers · 8 minTables and QR codes: print and place themAdd tables, print QR codes, where to put them, and pickup-only cafés.Owners · 4 minCounter team: managers, staff and PINsAdd the people who use the counter, give them PINs, and what managers can do that staff can't.Owners · 4 minReceipts, VAT and printersSet VAT status, TIN and paper size, connect a receipt printer, and what our receipts are (and aren't).Owners · 4 minYour test order and going livePlace a test order end to end, then request to go live. Test orders never count toward fees or sales.Owners · 4 min

Running the café every day

For owners, managers and baristas.

Using the counter: shifts, sales, discounts and closingOpen a shift, ring up sales, senior and PWD discounts, split payments, pay later, voids and closing the drawer.Everyone at the counter · 8 minHandling QR and pickup ordersThe Orders screen, bar and kitchen views, scheduled pickups, checking QR payments and ready alerts.Baristas and kitchen · 6 minNew-order alerts on your phoneGet a notification for every QR order and QR payment, even when the app is closed. Android and iPhone steps.Anyone who handles orders · 3 minPeople who can sign inGive staff and co-owners their own sign-in, what each role sees, and removing someone who left.Owners · 3 min

Get more from Apollos Table

Set these up after your first week.

Let customers pay with your GCash or Maya QRUpload your payment QR codes so customers can pay from their phone, and how your team confirms payments.Owners · 4 minInventory: ingredients, recipes, orders and stock countsTrack beans, milk and cups, let sales use them up automatically, reorder from suppliers and count stock.Owners and managers · 8 minPromo codes and birthday treatsCreate codes for Facebook posts and regulars, set limits, and send customers a treat on their birthday.Owners · 4 minDigital stamp cardHow customers collect stamps without a card or app, and how to give the reward.Owners and staff · 2 minCustomer ratings and Google reviewsHow customers rate their order, where low ratings go, and how to add your Google review link.Owners · 3 minDashboard, daily sales email and downloadsWhere to see sales, best sellers and busy hours, the end-of-day email, and exporting for your accountant.Owners · 3 minHow customers order (what they see)The customer's side: scanning, ordering, paying, and the ready alert. Useful for training staff.Share with your team · 2 min

Your account

Sign-in, billing and when something goes wrong.

Where things are in SettingsA map of every card in Settings and what it's for.Owners · 2 minBilling and feesWhat you pay, when statements come, and how to pay Apollos Table.Owners · 3 minSomething isn't workingQuick fixes for the most common problems: internet, sign-in, sound, printing and the QR menu.Everyone · 4 min

Still need a hand?

Email [email protected] with your café name and a screenshot, or message us on Facebook. We answer in Philippine time.

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