Using the counter: shifts, sales, discounts and closing

Who it's for: Everyone at the counter · about 8 min to read

Start of day: open a shift

1. Open Counter. Tap your name and enter your PIN.
2. Tap Open shift. Count the cash in the drawer by bill and coin, or tick that the drawer is empty.
3. You're ready to sell. Tap Lock whenever you step away; the next person signs in with their own PIN.

Ring up a sale

1. Tap items to add them to the ticket. Pick a size and choices when asked.
2. Tap Charge. Choose a discount if there is one.
3. Pick how they pay: cash, GCash, Maya, card or bank. For cash, enter what they gave and the change is shown.
4. Tap Charge to finish. Print or skip the receipt.

Discounts

• Senior or PWD 20%: tick only the items that are theirs, enter their name and ID number, and tick that you checked the ID. VAT is removed first for VAT-registered cafés.
• Promo code: type the code and tap Check. No manager needed. See Promo codes.
• Manager discount: a percent or peso amount, approved with a manager PIN.
• Stamp card reward: look up the customer and tap Use reward.

Other things you can do

• Split payment: part cash, part GCash. Tap + Split payment.
• Pay later (open tab): tap Send to bar · pay later. Find it later under open tabs and tap Collect payment.
• Void or refund: in Sales, open the sale and tap Void / refund. A manager PIN and a reason are needed.
• Cash in or out: for change funds or buying ice. Tap Cash in/out so the drawer still balances.
• Customer display: open Customer display ↗ on a second screen to show the ticket and total.

End of day: close the shift

1. Tap Close shift. The screen walks you through four checks.
2. Collect any unpaid tabs, or confirm you are leaving them open.
3. Count the cash by bill and coin. If it doesn't match, write a short note.
4. Print the shift report (X reading) if you keep paper records. The owner also gets it by email.