Apollos Apollos Table / Help / Set up your café
Counter team: managers, staff and PINs
Everyone who uses the counter gets a 4-digit PIN. Every sale, void and cash count is recorded under the person who did it.
- Go to Settings → Counter team.
- Add yourself first: your name, role Manager, and a 4-digit PIN you will remember.
- Add each staff member with role Staff and their own PIN. Tell each person their PIN privately.
- Optional: set Hours for staff to see clock-in times on the Dashboard.
Manager or staff?
- Staff can sell, take payments, open and close their shift, and clock in and out.
- Managers can also approve voids and refunds, give manual discounts, and fix cash differences at closing.
Tip A PIN is for the counter only. To let someone see orders and get alerts on their own phone, also give them a sign-in. See People who can sign in.
Good to know After 5 wrong PIN tries, that person is locked out for a few minutes. A manager can reset a PIN in Counter team.